At Sky Aviation Travel & Tour (SATT), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel services, including Umrah services, flight booking, hotel reservations, visa assistance, and other travel-related solutions.
By using our website, you agree to the practices described in this Privacy Policy.
When you contact us or request our travel services, we may collect information including:
Full Name
Mobile Number
Email Address
City and Country
Travel Preferences
Passport Information
CNIC (where required)
Visa-related Documents
Travel Dates
Hotel Preferences
Flight Details
Any additional information you voluntarily provide.
We may collect your information through:
Website contact forms
WhatsApp conversations
Phone calls
Email communication
Office visits
Documents shared during the booking process
To process Umrah visas, airline reservations, hotel bookings, or other travel-related services, we may request copies of:
Passport
CNIC (where applicable)
Passport-size photographs
Other travel documents required for your booking
These documents are normally shared directly with us through WhatsApp or other agreed communication channels and are used only for processing your requested travel services.
Your information may be used to:
Process Umrah bookings
Arrange flight reservations
Book hotels
Assist with Umrah visa applications
Arrange transportation
Respond to enquiries
Contact you regarding your booking
Provide customer support
Improve our travel services
Meet legal or regulatory requirements where applicable
We only use your information for legitimate travel-related purposes.
Your personal information may be shared only when necessary with trusted third parties involved in providing your requested travel services, such as:
Airlines
Hotels
Visa processing partners
Transport providers
Government or immigration authorities where legally required
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Sky Aviation Travel & Tour does not collect or process online payments through this website.
Payments are completed directly with our team after consultation using the payment methods communicated by our representatives. We do not store your banking credentials or payment card details on this website.
We take reasonable administrative and technical measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Although no method of internet transmission is completely secure, we make every reasonable effort to safeguard the information you provide.
Our website may use essential cookies that help improve website functionality and user experience.
These cookies do not collect sensitive personal information and are used only to support normal website operations.
Our website may contain links to third-party websites such as:
Airline websites
Hotel websites
Government visa portals
Social media platforms
We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.
Our services are intended for general travellers and pilgrims. We do not knowingly collect personal information directly from children without the involvement of a parent or legal guardian.
We retain personal information only for as long as reasonably necessary to:
Complete your requested travel services
Maintain booking records
Comply with legal obligations
Resolve customer enquiries
Once information is no longer required, it is securely removed or deleted where appropriate.
You may contact us at any time to:
Request access to your personal information
Correct inaccurate information
Update your contact details
Request deletion of information where legally permissible
Ask questions regarding our privacy practices
Sky Aviation Travel & Tour may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
The latest version will always be published on this page together with the updated effective date.
If you have any questions regarding this Privacy Policy or the way your information is handled, please contact Sky Aviation Travel & Tour.
Sky Aviation Travel & Tour (SATT)
Head Office: Kutchery Road, Multan, Punjab, Pakistan
Phone: +92 300 9639709
For service enquiries, you may also contact us through the contact information available on our website.
